TERMS & CONDITIONS
Minimum opening order $500. Re-order minimum $300.
Orders less than the minimum are subject to a $25 surcharge.
All Back-ordered items will be shipped as available unless written cancellation
is received from the customer. Back-orders under $100 will not be shipped.
All orders need to be made according to minimum packs and multiples.
To Place an Order: Please call our customer sales service at 713-839-0668.
Orders may also be faxed to 713-839-0669 or emailed to firstname.lastname@example.org
1. Prepaid: Check or Money Order
2. Credit cards: We accept Visa, and MasterCard. Credit card orders are billed on the day
of shipping for the amount of the products shipped.
Please provide the cardholder name, card number, expiration date, street address and zip
code that appear on the credit card billing statement.
3. Credit: Net 30 upon credit approval. Please provide bank information and three trade
We do not accept COD orders.
Failure to pay an invoice full within the terms will result in the loss of any and all discounts.
A revised invoice will be issued at the full price.
18% or a $20 minimum finance charge will be applied to all past due accounts.
Returned (NSF) or stop payment checks are subject to a $25 service charge.
Standard delivery is within 3 to 8 weeks, depending on product availability.
We ship FOB HIT Warehouse, Houston, TX.
All orders ship by the most cost-efficient method (UPS or commercial
carrier) unless otherwise specified.
Special terms and discounts are available for high volume orders - please
contact our sales office at 713-839-0668.
Our customer service department is available from 9:00 am to 5:00 pm CST
Monday through Friday - please feel free to call, fax or email in your inquiries.
RETURN POLICY – ORDER CANCELLATION
Orders are not considered cancelled unless we receive written notice five (5) business days
prior to ship date.
Breakage, shortages and/or defective claims of all nature need to be reported in
writing within 10 days of receipt of merchandise.
All claims need to be authorized by Houston International Trading and may be subject to a
15% re-stocking charge.
Claims by phone are not accepted. Returns will not be accepted under any conditions unless
written authorization is granted by Houston International Trading.